TERMS & CONDITIONS

Last updated 1 March 2022

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and disclaimer govern limehouse.asia relationship with you in relation to this website. The term "Lime House Pte Ltd or "website owner" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of this website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and Lime House restaurant, its directors, officers, employees, and agents expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by us, except where noted. This material includes, but is not limited to, the design, layout, look, appearance and graphics. 

Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

This website is not intended for users under the age of 16 and such users are expressly prohibited from using portions of the website for which registration is required, such as but not limited to our reviews, forums, and chat areas. Any information submitted by such users will not knowingly be used, posted or retained.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We are fully exonerated from all responsibilities for the content of the linked website(s).

You may not create a link to this website from another website or document without Lime House Pte Ltd’s prior written consent.

RESERVATIONS TERMS AND CONDITIONS

  • The guarantee of $50 per booking is used only to secure your reservation.

  • Should you fulfil your reservation, the total guarantee amount will be offset your bill at the end of your meal. 

  • Your table will be held for 15 minutes 

  • In cases of “no shows” or a cancellation without a minimum notice period of 48 hours, the guarantee, which was used to secure your table, will not be refunded. 

  • Our Menu, Drinks List and Prices may be subjected to change.


ONLINE PAYMENT TERMS AND CONDITIONS

Please read these terms and conditions of use carefully before making any payment for our service(s). By using this facility, you explicitly agree to comply with and be bound by the following terms and conditions, which Lime House Pte Ltd may change at any time thus please review these terms and conditions periodically for changes.

LIMITATION ON USE

This online payment facility may be used by you to:

  • purchase Lime House Pte Ltd sales voucher

  • pay deposit for reservation or private event booking

  • purchase any other service or product listed in this Online Payment page

This online purchasing facility may not be used to make any unauthorised, speculative or fraudulent bookings or to resell the services of Lime House Pte Ltd. If Lime House Pte Ltd is of the view, in its absolute discretion that you are in breach of any of these terms and conditions, we reserve the right (without prejudice to any other remedies we may have in law or otherwise) to cancel your bookings without reference to you and/or deny you access to this online payment facility.

ONLINE RETAIL CANCELLATION AND REFUNDS POLICY (https://ordernow.limehouse.asia/)

  • Unless specifically stated on registration materials, the deadline to notify Lime House Pte Ltd in writing of your cancellation & refund request for your deposit is 5 business days before the event.

  • Cancellations received after the stated deadline will not be eligible for a refund.

  • Cancellations can only be accepted via email hello@limehouse.asia and must be received by the stated cancellation deadline.

  • Please call +65 insert number to confirm your cancellation if you do not hear from us within 6 hrs after your cancellation submission.

  • All refund requests must be made by the credit card holder that made the payment.

  • Refund requests must include the name of the attendee and/or transaction number.

  • Refunds will be credited back to the original credit card used for payment

These above policies apply to all transactions unless otherwise stated.

REFUSAL OF ORDER

We reserve the right to withdraw any products from this site at any time and/or remove or edit any materials or content on this site. We will make our best efforts to always process all transactions but there may be exceptional circumstances wherein, we may need to refuse to process a transaction after we have sent you a transaction confirmation, which we reserve the right to do at any time, at our sole discretion.

If we cancel your transaction and you have already made payment for your transaction, the payment amounts will be refunded in full to you. We will not be liable to you or any other third party by reason of our withdrawing any product from this site, whether it has been sold or not, removing or editing any materials or contents on this site or for refusing to process or accept any transaction.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you still have not received your refund yet, please contact us at hello@limehouse.asia.

CHANGES TO OUR TERMS AND CONDITIONS

Any changes we may make to our Policy in the future will be posted on this page. Please check back frequently to see any updates or modifications. If required by the applicable law, we will notify you of any material or substantive changes to this Policy.

CONTACT INFORMATION

If there are any questions, concerns or feedback regarding this policy, you may contact us using the information below.

Lime House Pte Ltd
2 Jiak Chuan Rd, Singapore 089260
hello@limehouse.asia